Is there a minimum contract length?
Retainers run on a 3-month minimum, billed monthly. After that it's month to month —
we'd rather earn the renewal than trap you in a 12-month agreement.
Is ad spend included in the retainer?
No. Ad spend and platform fees are billed separately and paid directly to Meta, Google,
TikTok or the marketplace. We never mark up media spend.
What happens in the free audit?
We review your store, catalogue, analytics and ad accounts, then send three concrete
fixes and an honest view of what's achievable in 90 days. No pitch deck, no obligation.
Can I start with just one service?
Yes. Plenty of clients start with a single build, a marketplace launch or a CRO sprint.
If a narrower scope is the right call, we'll quote it as a fixed project instead of a retainer.
Do you work with brands outside Pakistan?
Most of our clients are international — UK, US, UAE and EU. We work across time zones
with async updates and scheduled calls, and support runs 24/7.
Who actually does the work?
A senior lead owns your account and the specialists in build, media, CRO and creative
execute. No juniors learning on your budget, and no account manager relaying messages to a team you
never meet.
What if we're not a good fit?
We'll say so in the audit. If your category, margin or stage means we can't move the
number, we'd rather tell you upfront than take a retainer and underdeliver.
